Welcome to the Support Center
Complete NeuroTennis instructions are contained in the Quick Guide, which can be found in the NeuroTennis app. Once you load the app on to your phone from the App Store, or from Google Play (links provided below), go to the main menu, and select Quick Guide. You should be able to find answers to most questions there. We also have some instructional videos below. However, if you still have questions or run into any difficulties, we will be happy to help!
To contact us, please use the red button below. In your email, please include your first and last name. Also, if it’s the first time you contact us, please include the serial number for at least one of your NeuroTennis devices.
The serial number is displayed on the sticker on the back of the device. Please make a note of your serial numbers for future reference. If you are unable to read the number, you can obtain it via the app. First connect to the device using your phone, and from the “Devices” panel in the app, tap on the “information” button, as shown here:
Hit The Ground Running!
See our recommendations for how to get familiar with NeuroTennis right out of the box.
NeuroTennis Instructional Videos
Our videos help with certain common questions, and also suggest some ideas for getting more out of NeuroTennis. We’ll keep adding videos here, so check back from time to time!